We use a direct shuttle bus service cost effective and great service www.localink.co.nz These guys should work for ARTA and put their service into the public system - they are awesome. They made everything so easy and cheap for regular travellers like myself and are luxurious too - no stinky buses or trains to travel on.

FROM TITRANGI TATTLER
West to Airport (Swanson) Our present public system stinks getting to airport but I am a freq flyer and use a direct cheap service www.localink.co.nz from west Auckland maybe ARTA should contact these guys to setup a direct public service.

FROM WESTERN LEADER

Taxi experience sounds familiar

I have previously had in acquiring experience in acquiring a taxi or shuttle transport home from
the airport to west auckland, others who live in the area have told me of similar experiences, over-inflated charges and longer routes than necessary being taken.  I could well relate to the story of a driver who went on the motorway to mangere and then doubled back to the airport as the same had happened to me on one occasion.  Apart from those taxi drivers who appear to try to find the longest route to the airport. I have experienced some who deliberately slow down when approaching traffic lights that are green.  Presumably this is in hope that they turn red before reaching them this extending the time and therefore the cost involved in the journey.  Fortunately i have now solved my problem since learning of Local Link Shuttles, which provides a friendly, efficient and helpful service to and from the airport from west auckland.  Recently charged me $45.00 from Henderson with only 1 other stop.  They also provided a meet and greet at no extra charge for my home journey despite the fact i was the only passenger.  The vehicle was comfortable and driver very knowledgeable of auckland roads.  lets promote the good services that are there and avoid those ripping people off.

FROM EMAIL

Dear Shayne,

I would like to take this opportunity to thank Localink for assisting me with my transportation from and to Auckland Airport.  I was travelling on my own and arrived into Auckland very late at night and was looking for a safe way to get to my accommodation without the hassle of having to find my own way in a foreign country.
I really appreciated the personal professional customer service I received from Localink.  Not only did Localink meet me in the terminal with a name sign, they helped me with my luggage to the car and when arriving at the accommodation centre they also made sure I was checked in prior to leaving.    On the way back home, Localink picked me up took me to the airport, helped me check in and sat  had coffee with me until I was ready to go through the gates.  This gave me the comfort I was looking for as a single traveller.
Thank you so much for the professional service I received, I would highly recommend your company.
Kind regards
Megan Edwards (Australia)